Our Work

NHR Group

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A website purpose-built for business growth at scale
for national rental vehicle experts, NHR Group.

nhrgroup.co.nz
A screenshot of the mobile homepage of NHR Group's website

Framing the problem

NHR Group, New Zealand’s leading commercial vehicle rental and leasing company, is undergoing a significant growth phase. During this period of growth, their website hasn’t kept up and was in need of an overhaul. Faced with challenges such as outdated Drupal CMS and poor mobile responsiveness, NHR’s Strategic Growth partner, Colab Connects partnered with Black Sheep Creative for a website overhaul.

Challenges:

  • Rapid expansion strained the original website, which was designed for a single location.
  • Lack of mobile optimisation and poor information architecture impacted usability and SEO.
  • The impending brand redesign and an outdated CMS complicated content updates.
A digital whiteboard showing the discovery workshop outcome for NHR Group

Unpacking the brief

The Black Sheep Creative team undertook a lightweight discovery phase, ensuring a comprehensive understanding of challenges and requirements. Data relationships were mapped to optimise user experiences for both administrators and visitors.
A series of webpage mock-ups on mobile devices

Designing an ideal solution

Black Sheep’s lead website designer Adrian Neal crafted a high-fidelity wireframe prototype, emphasising the booking user journey. The UI design layer focused on mobile-first design, incorporating NHR’s branding, and ensuring seamless off-site booking functions through RCM.

Built on the latest version of Silverstripe CMS, the architecture prioritised flexibility for administrators and future functionality. The development team utilised flexible libraries and Silverstripe’s ORM for robust and flexible code. The drag-and-drop elemental blocks allow for easy content population and ultimate flexibility. 

A mock-up of a webpage for NHR Group's website

Setting up for success

With Colab Connects overseeing client-side development, the NHR Group website was delivered within four months, meeting timelines and budget. The smooth transition on November 9th, 2023, garnered positive feedback, with no downtime or loss of inquiries.

Future-proofed features include eCommerce integration, location expansion, and a scalable architecture, ensuring long-term return on investment, while ongoing SEO improvements are planned for sustained growth.

A mock-up of the home page for NHR Group

+77%

User sessions

Dec 23/Jan 24 vs same period previous year

+70%

Total sessions

Dec 23/Jan 24 vs same period previous year

+300%

Traffic to booking system

Dec 23/Jan 24 vs same period previous year

+80%

Engagement

Dec 23/Jan 24 vs same period previous year

+28%

Home page visits

Dec 23/Jan 24 vs same period previous year

Your journey to digital success starts here